Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment.
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The Medallia annual revenue was $402 million in 2024.
Leslie Stretch is the President and Chief Executive Officer of Medallia.
2,734 people are employed at Medallia.
Medallia is based in Pleasanton, California.
The NAICS codes for Medallia are [54191, 541910, 51, 54, 5112, 511, 5419, 541].
The SIC codes for Medallia are [73, 737].