Max Kalinichenko Email
Директор по клиентскому опыту и обслуживанию клиентов @ MBANK
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Max Kalinichenko Work
- 2024 - now Директор по клиентскому опыту и обслуживанию клиентов @
- 2021 - 2024 Chief Customer Experience Officer @
- 2019 - 2020 Customer experience and quality control director @ “Renessans Insurance Group”, JSC
- 2018 - 2019 Executive Director for Customer Experience @
- 2018 - 2018 Head of customer service and customer experience management department @ “Kar-Tel” LLP
- 2008 - 2018 Head of the customer care and customer experience managment department @ Sky Mobile LLC, VimpelCom LTD
Max Kalinichenko Education
- State University of Velikiy Novgorod
(Historian)
1998 - 2002
Max Kalinichenko Skills
- Customer Care
- Contact Centers
- Sales in Contact Center
- Telecommunications
- Business Strategy
- Team Management
- Team Leadership
- Business Planning
- Management
- Mobile Devices
- Pre-sales
- CRM
- Strategy
- Project Planning
- Pre Sales
- Business Development
- Change Management
- Strategic Planning
- Project Management
- Research
- Управление командами
- менеджмент
- Управление командой
- телекоммуникации
- Управление проектами
- Ведение переговоров
- Стратегия ведения бизнеса
- мобильные устройства
- Развитие бизнеса
- стратегия
- бизнес планирование
- Управление продажами
- Планирование проектов
Max Kalinichenko Summary
- Max Kalinichenko, is currently a Директор по клиентскому опыту и обслуживанию клиентов at MBANK - Bank Kyrgyzstan. Max Kalinichenko brings experience from previous roles at Beeline Uzbekistan, “Renessans Insurance Group”, JSC, Sberbank and “Kar-Tel” LLP. Max Kalinichenko holds a 1998 - 2002 State University of Velikiy Novgorod. With a robust skill set that includes Customer Care, Contact Centers, Sales in Contact Center, Telecommunications, Business Strategy and more. Max Kalinichenko has 1 emails on RocketReach.
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