Director, IT - Communications and Collaboration Services @ Ciena (Past)
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Mark Dilday Location
Apex, NC, US
Mark Dilday Work
2020 -
2025 Director, IT - Communications and Collaboration Services @
2018 -
2020 Sr. IT Manager, Collaboration Platforms and Voice Services @
2017 -
2018 Sr. IT Manager, Advanced Cisco Environment @
2014 -
2017 IT Manager, Video and Audiovisual Collaboration @
2011 -
2014 IT Service Manager, Voice and Video Collaboration @
2007 -
2011 IT Manager, Contact Center Applications and Technology @
2006 -
2007 IT Project Manager, Infosec - Corp Information Asset Protection @
2003 -
2006 IT Project Manager, Contact Center Applications and Technology @
2001 -
2003 IT Project Manager, Global Technical Response Center @
2000 -
2001 Team Lead, Global Technical Response Center @
1999 -
2000 IT Analyst, Global Technical Response Center @
1996 -
1999 Asst. Vice President – Branch Manager @
1994 -
1996 Assistant Branch Manager @
Mark Dilday Education
North Carolina State University
Mark Dilday Skills
Microsoft Office
Project Management
PowerPoint
Marketing
ITIL
Incident Management
IT Service Management
Service Management
Disaster Recovery
Active Directory
Mark Dilday Summary
Mark Dilday, based in Apex, NC, US, was previously a Director, IT - Communications and Collaboration Services at Ciena. Mark Dilday brings experience from previous roles at Cisco. Mark Dilday holds a North Carolina State University. With a robust skill set that includes Microsoft Office, Project Management, PowerPoint, Marketing, ITIL and more. Mark Dilday has 1 mobile phone numbers on RocketReach.
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