Location
Terrebonne, Quebec, Canada
Work
- Directrice du support TI et des incidents @ OS4 Techno
- Lead customer support specialist @ IBM
- Support Technique - Service à la clientèle @ VoxTel RNIS Telecommunications Inc.
Education
- CEGEP - Maisonneuve
Gestion de réseaux
2000 - 2003 - Université du Québec à Montréal / UQAM
Informatique
Skills
- Windows XP
- Windows 7
- Fundamentals of Technical Writing
- Management
- Active Directory
- VMware
- Customer Service
- Sales
- Dun and Bradstreet
- Microsoft Certified Technology Specialist
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