Genesys acquired Interactive Intelligence in December 2016. Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from seamlessly connecting employees and customers across channels, on-premise and in the cloud. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and lasting relationships. Visit genesys.com
View Top Employees from Genesys | Interactive Intelligence| Website | http://www.genesys.com |
| Revenue | $1.18 billion |
| Funding | $3.6 billion |
| Employees | 323 (315 on RocketReach) |
| Founded | 1990 |
| Address | 7601 Interactive Way, Indianapolis, Indiana 46278, US |
| Phone | (718) 321-7002 |
| Fax | (650) 466-1260 |
| Industry | Software Development, Customer Relationship Management (Crm) Software, ACD, Software Development & Design, IP PBX, Software, Workforce Management, Call Recording, Business Process Automation, Cloud Communications, Unified communications, SIP, Outbound Dialer, IVR, Customer Engagement Software, Enterprise Collaboration, Contact Center, Cloud contact center |
| Keywords | Cloud, Customer Engagement, Artificial Intelligence, Customer Experience |
| Competitors | Avaya, FCR, Five9, RingCentral, Talkdesk |
| SIC | SIC Code 723 Companies, SIC Code 72 Companies |
| NAICS | NAICS Code 541 Companies, NAICS Code 5415 Companies, NAICS Code 511 Companies, NAICS Code 54 Companies, NAICS Code 51 Companies, NAICS Code 54151 Companies, NAICS Code 541512 Companies |
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Genesys | Interactive Intelligence Questions
The Genesys | Interactive Intelligence annual revenue was $1.18 billion in 2024.
Ron Mumaw is the Director of Facilities and Operations of Genesys | Interactive Intelligence.
315 people are employed at Genesys | Interactive Intelligence.
Genesys | Interactive Intelligence is based in Indianapolis, Indiana.
The NAICS codes for Genesys | Interactive Intelligence are [541, 5415, 511, 54, 51, 54151, 541512].
The SIC codes for Genesys | Interactive Intelligence are [723, 72].
Top Genesys | Interactive Intelligence Employees
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Ron Mumaw
Director of Facilities and Operations at Genesys | Interactive Intelligence
Indianapolis, IN, US33 -
22
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David Morton
Team Lead, Senior Security Engineer at Genesys | Interactive Intelligence
Chapel Hill, NC, US21 -
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Linda Ritchie
Director, Demand Generation at Genesys | Interactive Intelligence
Indianapolis, IN, US43 -
53
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