Daniel /Support Location
- State of Paraná, Brazil
Daniel /Support Work
- 2025 - now Coordenador de suporte @
- 2019 - 2024 Field Software Engineer Leader @
- 2017 - 2019 Coordenador de atendimento ao cliente @ Ciashop E-commerce Evolution
- 2013 - 2017 Coordenador de Qualidade de Software @ Ciashop E-commerce Evolution
- 2012 - 2013 Analista de Testes Sênior @ Ciashop E-commerce Evolution
- 2011 - 2012 Software Test Analyst @ Ciashop E-commerce Evolution
- 2009 - 2010 Analista de Testes Júnior @ Ciashop E-commerce Evolution
- 2006 - 2009 Analista de Testes Júnior @
- 2004 - 2006 Estagiário @ Policia Militar do Paraná
Daniel /Support Education
- Universidade Positivo
Pós graduação em Teste de Software
2015 - 2016 - Faculdades Integradas Santa Cruz
Gestão da Tecnologia da Informação, Tecnologia da Informação (Tecnologia da Informação)
2010 - 2012
Daniel /Support Skills
- Treinamento
- Negociação
- Centrais de atendimento
- Scrum
- Test Planning
- Testing
- Regression Testing
- Manual Testing
- Test Cases
- Test Automation
- Test Management
- User Acceptance Testing
- E-commerce
- Comércio eletrônico
- Testes
- Planejamento de testes
- Automação de testes
- Jira
- JavaScript
- MySQL
- Microsoft SQL Server
- Usability Testing
- Testes ágeis
- Kanban
- Melhoria de processos
- Liderança de equipe
- SQL
- Análise de requisitos
- Sistemas operacionais
- Java
- HTML
- Customer success
- CHS - Customer Health Score
- Atendimento ao Cliente
- Satisfação do cliente
- Engajamento de clientes
Daniel /Support Summary
- Daniel /Support, based in State of Paraná, Brazil, is currently a Coordenador de suporte at Stokki. Daniel /Support brings experience from previous roles at VTEX The True Cloud Commerce Platform and Ciashop E-commerce Evolution. Daniel /Support holds a 2015 - 2016 Pós graduação em Teste de Software @ Universidade Positivo. With a robust skill set that includes Treinamento, Negociação, Centrais de atendimento, Scrum, Test Planning and more. Daniel /Support has 2 emails on RocketReach.
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