2023 -
2024 Head of Asset and Configuration Management @
2021 -
2023 IT Process Owner - Service Asset and Configuration Management @
2016 -
2021 IT Event and Config Management @
2016 -
2016 IT Service Operations - Service Introduction, Change and Config Management @Nokia @
2013 -
2016 IT Service Operations - Service Introduction, Change and Config Management @Alcatel-Lucent @
2011 -
2013 IT Global Service Management - Service Introduction @Alcatel-Lucent @
2010 -
2011 IT Service Delivery and IT Service Catalog Management @Alcatel-Lucent @
2008 -
2009 IT Service Coordination and Activation Team Lead @Alcatel-Lucent @
2006 -
2008 IT Help desk Incident Lead @Alcatel-Lucent @
2003 -
2006 MTS @ Lucent Technology
Daniel Kim Education
Northeastern Illinois University
University of Illinois Urbana-Champaign
Daniel Kim Skills
ITIL
VBA
Telecommunications
IT Service Management
Service Delivery
Business Analysis
IT Strategy
Information Technology
IT Operations
Integration
Data Center
PMP
Project Management
Program Management
Vendor Management
Team Leadership
IT Management
IP
Event Planning
Marketing
Operations
Networking
Service Operations
Microsoft Word
Design
Microsoft Excel
Sales
Troubleshooting
Program Manager
Daniel Kim Summary
Daniel Kim, based in Chicago, IL, US, is currently a Director IT Service Managment at Blue Cross Blue Shield Association. Daniel Kim brings experience from previous roles at Nokia and Nokia Networks. Daniel Kim holds a Northeastern Illinois University. With a robust skill set that includes ITIL, VBA, Telecommunications, IT Service Management, Service Delivery and more. Daniel Kim has 3 emails and 1 mobile phone numbers on RocketReach.
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