Cuong Phu Email
Country Head Of Service and Operations and HCMC Branch Director @ BIDV MetLife Life Insurance LLC
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Cuong Phu Location
- Vietnam
Cuong Phu Work
- now
- 2017 - now Country Head Of Service and Operations and HCMC Branch Director @
- 2017 - 2017 Head of Transformation and PMO @
- 2011 - 2017 Vietinbank Aviva Life Insurance (JV of Aviva and Vietinbank)
- 2009 - 2011 Head of Contact Center (project with Société Général Group) @
- 2008 - 2009 Country Manager- Customer Services (CS and POS) @
- 2005 - 2008 Life Insurance Operations @ Prévoir Vietnam (member of Prévoir Groupe)
- 2002 - 2005 Customer Service Support and Project (Operations) @
- 1994 - 2002 Health Insurance Operations @ Vietnam Social Insurance
Cuong Phu Education
- Hanoi University of Foreign Languages
BA (English)
1995 - 1997 - Vietnam National University, Hanoi
BA (Economics)
1990 - 1994
Cuong Phu Skills
- Claim
- Insurance
- Customer Service
- Operations Management
- Project Management
- People Management
- Banking/Insurance Operations
- Claims
- Problem Solving
- Customer Relations
- Change Management
- Contact Centers
- Retail Banking
- Product Development
- Risk Management
- Business Process Improvement
- Business Process Management
- CRM
- Financial Services
- Banking
- Business Strategy
- Team Management
- Negotiation
- Business Analysis
- Analysis
- Financial Risk
- Financial Analysis
- Performance Management
- Business Planning
- Management
- Business Development
- Leadership
- Strategy
- Life Insurance
- Teamwork
- New Business Development
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Vehicles
- AutoCAD
- Automotive Repair
- Sales
- Multi Tasking
- Customer Satisfaction
- Automotive
- Troubleshooting
- Sales Management
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Manufacturing
- Inventor
- Parts
- Solidworks
- Automotive Aftermarket
- Autodesk Inventor
- Customer Relationship Management
- Operational Strategy
- Budget Management
- Stakeholder Engagement
- Project Delivery
- Process Management
- Stakeholder Management
- Executive Management
- Business Process Re Engineering
- Business Transformation
Cuong Phu Summary
- Cuong Phu, based in Vietnam, is currently a Country Head Of Service and Operations and HCMC Branch Director at BIDV MetLife. Cuong Phu brings experience from previous roles at Manulife Vietnam, Aviva Vietnam, Vietinbank Aviva Life Insurance (JV of Aviva and Vietinbank) and SeABank. Cuong Phu holds a 1995 - 1997 BA in English @ Hanoi University of Foreign Languages. With a robust skill set that includes Claim, Insurance, Customer Service, Operations Management, Project Management and more. Cuong Phu has 3 emails on RocketReach.
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