Call Journey, a global leader in Conversation Intelligence, specializes in data, voice, and text analysis. Our primary focus is simplifying the conversion of various audio, chat, and email interactions, including unstructured data, into structured data for analysis. Our team of passionate AI experts leverages cutting-edge Natural Language Processing (NLP) and Artificial Intelligence (AI) technologies to provide industry-leading analytics. By analyzing call interactions, Call Journey demystifies contact center exchanges and delivers actionable insights for long-term customer and employee success. With our end-to-end solution, Call Journey empowers customers to address significant challenges impacting customer experience, employee proficiency, business performance, risk management, and compliance.
View Top Employees from Call Journey CIWebsite | http://www.calljourney.com |
Revenue | $5 million |
Employees | 31 (31 on RocketReach) |
Founded | 2009 |
Address | 4-6 Straits Avenue, Granville, New South Wales 2142, AU |
Phone | +61 1800 159 116 |
Industry | IT Services and IT Consulting, Analytics, Data and Analytics, FinTech, Financial Services, Information Technology, Speech Recognition, Software |
Web Rank | 8 Million |
Keywords | Call Journey, What Application Is Most Dependent On Text Analysis Of Transcribed Sales Call Center Notes And Voice Conversations With Customers |
Competitors | Aetion, Callcap, Retalon, Revenue.io, iovox |
SIC | SIC Code 738 Companies, SIC Code 73 Companies |
NAICS | NAICS Code 56 Companies, NAICS Code 561 Companies |
Looking for a particular Call Journey CI employee's phone or email?
The Call Journey CI annual revenue was $5 million in 2024.
Paul Humphrey is the Chief Executive Officer and Co Founder of Call Journey CI.
31 people are employed at Call Journey CI.
Call Journey CI is based in Granville, New South Wales.
The NAICS codes for Call Journey CI are [56, 561].
The SIC codes for Call Journey CI are [738, 73].