Better Business Bureau of Iowa Information

The BBB serving Greater Iowa, Quad Cities, and Siouxland is a private, nonprofit organization dedicated to promoting TRUST between consumers and the business community. BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner. Businesses that earn BBB Accreditation contractually agree to adhere to the organization's high standards of ethical business behavior. The BBB offers free business and charity reviews, educational information on topics affecting marketplace trust, as well as offering dispute resolution services for consumers and businesses.