Location
Manchester, GB
Work
- Director of Digital & Change @ The Co-operative Bank plc
- Digital Director @ The Co-operative Bank plc
- Head of Cx and Change @ The Co-Operative Bank PLC
- Head of Retail Operations Strategy @ The Co-Operative Bank PLC
- Head of Strategy and Transformation @ The Co-Operative Bank PLC
- Head of Enterprise Services @ Britannia Building Society
- Head of Mortgage Operations and Strategy @ Britannia Building Society
Education
- Staffordshire University
Master of Business Administration
2008 - 2009 - Staffordshire University
(Management Studies)
2007 - 2008
Skills
- Change Management
- Process Improvement
- Governance
- Management
- Leadership
- Business Transformation
- Performance Improvement
- Stakeholder Engagement
- Stakeholder Management
- CRM
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