Archana Sangam Email

Archana Sangam Email

Head - Customer ExperienceandCRM @ Motherhood

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Location

Bengaluru, KA, IN

Work

  • Head - Customer ExperienceandCRM @ Motherhood
  • General Manager - CRM, LoyaltyandAnalytics @ Bata India Limited
  • Sr. Manager - CRM @ Religare Finvest Ltd.

Education

  • National Institute of Management, Mumbai

    Master’s Degree (Operations Management)

    2008
  • Axelos

    Prince2 Foundation and Practitioner Certification (Project Management)

    2016 - 2016
  • BIHE, Davangere

    Bachelor’s Degree (Computers)

    2000 - 2003
  • Insurance Institute of India

     Licentiate - Certificate Examination in Life Insurance (Life Insurance)

    2008
  • Simplilearn

    Data Science with R, SAS & Excel (Data Science)

    2016
  • Indian Institute of Management, Kozhikode

    Executive Post Graduate Certification (Marketing/Marketing Management, General)

    2017 - 2018

Skills

  • Team Management
  • CRM
  • Business Analysis
  • Operations Management
  • MIS
  • Insurance
  • Management
  • Performance Management
  • Team Building
  • Customer Service
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