Location
Bengaluru, KA, IN
Work
- Head - Customer Experience and CRM @ Motherhood
- General Manager - CRM, Loyalty and Analytics @ Bata India Limited
- Sr. Manager - CRM @ Religare
- Asst Manager - Operations @ MetLife
- Trainee Officer @ Kotak Life
Education
- National Institute of Management, Mumbai
Master’s Degree (Operations Management)
2008 - Axelos
Prince2 Foundation and Practitioner Certification (Project Management)
2016 - 2016 - BIHE, Davangere
Bachelor’s Degree (Computers)
2000 - 2003
- Insurance Institute of India
Licentiate - Certificate Examination in Life Insurance (Life Insurance)
2008 - Simplilearn
Data Science with R, SAS & Excel (Data Science)
2016 - Indian Institute of Management, Kozhikode
Executive Post Graduate Certification (Marketing/Marketing Management, General)
2017 - 2018
Skills
- Team Management
- CRM
- Business Analysis
- Operations Management
- MIS
- Insurance
- Management
- Performance Management
- Team Building
- Customer Service
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